About This Policy

Kreate Images operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Kreate Images is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data. Depending on how you interact with the Services, we may collect the following categories:

Where We Collect Information From

We may collect personal information from the following sources:

• Directly from you When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services From your device when you use our products or services or visit our website, including through cookies and similar technologies.
• From our service providers When we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties In connection with providing or improving the Services.

How We Use Your Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, Tailor & Improve the Services To process payments, fulfill orders, manage your account, arrange shipping, enable reviews, and create a personalized shopping experience.
• Marketing & Advertising To send promotional communications by email, text, or postal mail, and to show you relevant online advertisements based on your activity.
• Security & Fraud Prevention To authenticate your account, maintain a secure checkout, and detect or take action against fraudulent or malicious activity.
• Communicating with You To provide customer support and maintain our business relationship with you.
• Legal Reasons To comply with applicable law, respond to legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Your Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• Service Providers Shopify, vendors, and other third parties who assist with IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Business & Marketing Partners To provide marketing services and personalized advertising. Partners use your information in accordance with their own privacy notices.
• At Your Direction When you consent to disclosure, such as when shipping products or using social media login integrations.
• Within Our Corporate Group With our affiliates or within our corporate group.
• Business Transactions or Legal Obligations In connection with a merger, bankruptcy, legal subpoenas, or to protect rights and safety.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information.

Third-Party Websites & Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you share on third-party social networking platforms may be viewable by other users without limitation. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's Privacy

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security & Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights & Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or lodge your complaint with your local data protection authority.

International Data Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the UK, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.